For all orders of SYB products placed from SYB prior to January 3, 2024, please refer to the Legacy Lifetime Warranty.
As part of our mission to create satisfied customers, SYB® offers a limited 1 (one) year warranty on every purchase of SYB brand EMF protection products (for products from other brands, please refer to the warranty terms on the product page). Please read on to learn the terms of our SYB warranty. If you have any questions, please contact us and we’ll be happy to answer them.
Shield Your Body LLC (SYB), a Nevada Limited Liability Company, warrants its products to be free from defects in workmanship and materials, under normal use and conditions, for the lifetime of the original purchaser, from the date at which the warranty is activated.
SYB agrees, at its option during the warranty period, to repair any defect in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage, and insurance which may, at the discretion of SYB, be incurred by the customer). Alternatively, SYB may, at its sole discretion, to compensate customer with a full or partial refund of the original purchase amount.
Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the warranty confirmation email customer received from SYB upon activation of customer’s warranty.
This warranty does not include:
SYB makes no express warranty or condition whether written or oral and the company expressly disclaims all warranties and conditions not stated in this limited warranty.
SYB reserves the right to revoke this warranty should the customer abuse its terms (e.g., repeatedly purchasing the same product, and repeatedly invoking the warranty on multiple orders of that product).
For consumer transaction, the limited warranty terms contained in this statement, except to the extent lawfully permitted, do not exclude, restrict, or modify but are in addition to the mandatory statutory rights applicable to the sale of this Product to the Purchaser.
All warranty claims must be filed by the consumer to SYB directly. Please be certain to retain your receipt including your order number.
SYB reserves the right to specify that items be returned to the original warehouse for inspection or be inspected by our representative in the field. Pictures are required to claim defective merchandise, along with a copy of the original receipt. If the claim is justified, the item(s) or part(s) will be repaired or replaced or a credit will be issued or a refund will be issued. It is our policy to replace parts whenever possible.
This warranty gives you specific legal rights. You may have other rights, which vary based on state, province and country.